Return Policy

We accept returns within 30 days of purchase.

• Items must be unused, in the same condition you received them, and in the original packaging.
• A receipt or proof of purchase is required.
• Return shipping is paid by the customer and is non-refundable. If you receive a refund, the cost of return shipping will be deducted.
• Defective or damaged items are replaced.
• Hazardous materials and flammable liquids or gases cannot be returned.

Once your return is received and inspected, we will email you to confirm approval, and approved refunds are credited to your original payment method.

To start a return, contact our customer service team first:

Customer Service email: cs@hywproducts.com
Office phone: 678-691-7495 (Mon–Fri, 8am–5pm ET)

Return address: HYW Products, 1875 Enterprise Dr, Norcross, GA 30093

See our full Refund Policy for details.